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Water Heater Repair & Installation in Richmond Hill

No hot water, a leaking tank or a heater that cannot keep up with three or four bathrooms? Licensed Richmond Hill plumbers repair, replace and install tank and tankless water heaters.

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Tank water heatersTanklessRepair & replacementFlat upfront quote

Hot water for bigger Richmond Hill homes

Larger houses in Richmond Hill often have a single tank feeding three or four bathrooms, which means it works hard and scales up quickly. If the hot water runs out faster than it used to, the tank may be half full of sediment or simply too small for the household.

We repair gas and electric tanks, power-vented and high-efficiency models, and tankless units. If a repair makes sense, we fix it. If the tank is leaking or worn out, we give you a flat price to replace it, whether like-for-like, larger, or tankless.

Failed water heaters are one of the most common emergencies we see in Richmond Hill, and in a finished basement a leaking tank quickly damages flooring and drywall. Every installation is vented properly and tested before we leave.

Plumber tightening a fitting on a water tank

Water heater services in Richmond Hill

Repair, replacement and new installations for every common type of residential water heater.

Water heater repair

No hot water, not enough hot water, a pilot that will not stay lit, a failed element, a leaking relief valve or rumbling from the tank. We find the faulty part and fix it.

Hot water tank replacement

When a tank is leaking or worn out, we remove it, install the new one to code with proper venting and shut-offs, and test it.

Water heater installation

New gas or electric tanks, power-vented and high-efficiency models, sized for larger homes with several bathrooms.

Tankless water heater installation

Endless hot water for big households. We confirm the gas line and venting can support a tankless unit before recommending one.

Tankless descaling and repair

Hard York Region water scales up tankless heat exchangers. Error codes and units that shut off mid-shower are often fixed with a descale and service.

Kitec connections at the heater

Orange and blue Kitec lines at the water heater are worth replacing when the heater is changed. We can replace those connections at the same time.

Hard water and Kitec in Richmond Hill

York Region reports that its water is usually hard or very hard, and Richmond Hill homes show it. Scale builds up in tanks and tankless heat exchangers alike, so both need regular flushing or descaling.

Many Richmond Hill homes built between about 1995 and 2007 were plumbed with Kitec, a plastic and aluminum pipe whose brass fittings corrode and leak. You will often see it as orange and blue lines at the water heater. Replacing the heater is a good time to replace those connections, and our Kitec replacement service covers the rest of the house.

Not sure whether to repair or replace? Start with the signs your water heater is failing, and our comparison of tankless and tank water heaters covers which suits a Richmond Hill household.

Signs your water heater needs attention

  • Hot water runs out much faster than it used to
  • Water pooling around the base of the tank
  • Rumbling, popping or banging as the tank heats
  • Rusty or discoloured hot water
  • A pressure-relief valve that drips or discharges
  • A tank that is 10 to 12 years old or more

Hard water speeds up most of these. Our guide to hard water in York Region explains what it does to your plumbing.

How a water heater visit works

  1. 1

    Call or book online

    The dispatch line is answered live 24/7. Tell us the type of heater and what it is doing.

  2. 2

    Diagnose

    We test the burner or elements, thermostat, venting and valves, and check the tank for leaks and sediment.

  3. 3

    Flat quote first

    You get a fixed price before any work starts, for the repair or a replacement, with no overtime charges.

  4. 4

    Repair or install

    We fix the faulty part, or remove the old heater and install the new one to code.

  5. 5

    Test everything

    We check for leaks, confirm the venting draws properly and make sure hot water reaches the taps.

  6. 6

    Leave it tidy

    The old tank is taken away when we replace it, and you get tips on flushing and care.

What affects the cost of a water heater

Every job is quoted on site after we see the heater and the space it sits in. You approve a flat price before work begins. The main factors are:

  • Repair or replacement, and which part has failed
  • Tank or tankless, gas or electric, and the size you need
  • Venting: a standard chimney vent, power vent or direct vent
  • Gas line size and whether it needs upgrading for a tankless unit
  • Whether Kitec or other old connections at the heater need replacing

There are no dispatch fees or overtime charges. See how our diagnostic and flat pricing works.

Rated 5.0 by Richmond Hill homeowners

See what Richmond Hill customers say about Plumber On Dial on Google.

5.0

Plumber On Dial of Richmond Hill is rated 5.0 on Google by local homeowners. Read what they say about our drain, water heater and emergency work on the profile.

Read every review on Plumber On Dial of Richmond Hill on Google.

Water heater service across Richmond Hill

We repair and install water heaters throughout Richmond Hill, including:

  • Oak Ridges
  • Lake Wilcox
  • Jefferson
  • Bayview Hill
  • Mill Pond
  • Rouge Woods
  • Crosby
  • Harding
  • Langstaff
  • Elgin Mills
  • Richvale
  • South Richvale
  • North Richvale
  • Westbrook
  • Observatory
  • Devonsleigh
  • Doncrest
  • Headford

Richmond Hill water heater questions

How long does a hot water tank last in Richmond Hill?

A conventional tank usually lasts about 10 to 12 years, and tankless units around 15 to 20. York Region's hard water can shorten both if they are never flushed or descaled, so yearly maintenance matters.

Should I repair or replace my water heater?

A failed thermostat, element, igniter or valve is usually worth repairing. A tank that leaks from the bottom cannot be repaired, and a tank past about 10 years that needs a major part is often better replaced. We give you a flat price for both options.

How much does water heater installation cost in Richmond Hill?

It depends on the type, size and fuel, the venting, and whether old connections need replacing. A plumber looks at your setup and gives you a flat price before any work starts. Our pricing page explains how the diagnostic works.

What size water heater does a large home need?

It depends on how many people live there and how many showers can run at once. A house with three or four bathrooms often needs a larger tank or a tankless unit. We size it from how your household actually uses hot water.

I have orange and blue pipes at my water heater. Is that Kitec?

Very likely. Kitec was used in many Ontario homes from about 1995 to 2007, usually orange for hot and blue for cold, and is often stamped with the name. Its fittings can corrode and leak, so it is worth replacing, especially when the heater is changed.

What should I do if my water heater is leaking?

Turn off the cold water supply valve on top of the heater, then the gas or power to it. If water is spreading, shut off the main water valve. Then call us.

No hot water right now?

Call the Richmond Hill dispatch line. A real person answers 24/7, and a licensed plumber is sent with an arrival window.